Delay in search indexing

Incident Report for Sharetribe

Resolved

This incident has been resolved.

Posted Jan 25, 2024 - 15:05 UTC

Monitoring

There is currently approximately 20 minutes delay in user data indexing and the indexing is catching up.

Posted Jan 25, 2024 - 15:04 UTC

Identified

We've mitigated the issue and it only affects users data, but not listings. This, therefore, affects only the Integration API and Console.

Posted Jan 25, 2024 - 14:56 UTC

Investigating

We're experiencing high delay in search indexing. Listing and user queries may match against stale data.

Posted Jan 25, 2024 - 14:28 UTC

This incident affected: Marketplace API, Integration API, and Console.